Posted on 2017-02-15 18:11:49 by hubbarjl

The color printer is having issues with color streaks. I have worked with CTS and numerous parts have been replaced but to no avail. There is a ticket in on it and CTS is working on it. For now there is a color printer in Sheard and I believe in the Alpine lab in Flagg Hall

Posted on 2017-02-07 15:40:06 by hubbarjl

All printers seem to be functioning normally

Posted on 2016-12-13 19:26:05 by hubbarjl

Printer 2 is still experiencing the firmware error. CTS is actively working on it. The 2 other B&W printers seem to be holding up under the added workload.

Posted on 2016-12-02 12:47:30 by hubbarjl

There is an out of order sign on Printer 2 due to a firmware error. I have set it to reject jobs and put in a ticket with CTS

Posted on 2016-11-10 13:56:21 by hubbarjl

Printing through the lorax2 print server is unavailable (Printing is down) CTS is working on it but there is no estimate on the completion time

Posted on 2016-11-08 14:48:09 by hubbarjl

CTS is picking up the color printer- crbrefcl and taking it back to the helpdesk for cleaning and repair. When it is finished they will bring it back right away

 

Posted on 2016-10-25 18:21:21 by hubbarjl

Although the problem has been fixed for the majority of the computers there is still a handful that are still having an issue. CTS wants to look at these individually so they need decal numbers. I have the decals for the 2 computers directly to the right of the printers and the 2 print only stations that are having this problem. If anyone reports this issue at any computers other than the 4 I mentioned please get the decal number off the back of the computer and email it to me right away. I will add it to the list for the ticket.

 

Posted on 2016-10-24 12:45:01 by hubbarjl

Printer number 2 has been set to reject jobs and placed out of order. CTS has been notified. This is due to the need for the imaging unit which is on order and will hopefully be in today or tomorrow

Posted on 2016-10-18 14:50:57 by hubbarjl

The email log in problem seems to be fixed

Posted on 2016-10-18 14:34:58 by hubbarjl

There is an issue with Email and the calendar preventing people from logging in. CTS is aware and is working on it