[ANNOUNCE] Apogee Wireless Changes

Apogee’s Engineering Team has made a decision to change our SSID’s/Network names within the next week and now all schools will have 2 network SSID’s instead of 1.  The main reason for the change was incompatibility between the 2.4Ghz wireless devices and 5 Ghz wireless devices. MyResNet Legacy-2.4 Ghz devices; if a device is 2.4 ghz only this will be the only network they will see. MyResNet-For 5ghz devices

[ANNOUNCE] Apogee Maintenance 7/27/16

• Reason for Upcoming Maintenance: (APOGEE MAINTENANCE) • Maintenance Start Date: (Wednesday, 7/27/2016) • Maintenance Start: (09:00 PM EDT) • Maintenance End: (6:00 AM EDT) • Expected Duration: (9 Hour) • Impact: (Users will experience interruptions in service while we complete the maintenance activities; the interruptions are expected to be 1-2 hours of downtime intermittent during maintenance window total)

[ANNOUNCE] Office 365

To the Campus Community: In the coming weeks CTS will be working to convert the campus Calendar and E-mail systems to Microsoft Office 365.  This is a major upgrade which sees us migrating away from locally-hosted servers to a cloud-based service supported by Microsoft.  Advantages include greater reliability, better integration over time with existing and new services, and an improved user interface. CTS will automatically migrate existing e-mail and calendar data to make the transition as easy as possible. There are multiple ways to access Office 365. The most popular will likely be the Outlook Web Interface since this is available from any location and any computer on the Internet, and thus will replace Bearmail and SOGo. Outlook is also available as an app similar in overall functionality to Apple Mail or Thunderbird. CTS is in the process of deploying this app to all campus-owned faculty/staff computers as part of the upgrade to Office 2016, which is ongoing.  CTS will appreciate your patience and cooperation when we contact you to schedule your upgrade.  Once fully deployed, the Outlook Web Interface and the Outlook app will be the only campus-supported means for accessing Office 365. The app is available for MacOS, Windows, iOS (free), and Android (free). Answers to frequently asked questions about this project and other information can be found here: O365 FAQs The migration will begin next week and will take several weeks to complete.  We will let you know ahead of time when you are being migrated to the new system. Instructions for accessing Office 365 will be provided at that time. Sincerely, Computing & Technology Services

[UPDATE] Banner Finance Unavailable

The processes that were necessary to close the fiscal year have been completed. The feed to Finance took longer than expected to run, however it appears to have run without errors. The Business Affairs office will need to validate the financial data before we can mark this issue as resolved with 100% confidence. However, current indicators are that all is working correctly in the Banner Finance and Accounts Receivable modules. Users using those modules should now be able to complete their routine tasks in Banner without incident. Once again, we thank you for your patience during this time.

[INPROGRESS] Banner Finance Unavailable

The closing of the fiscal year in Banner begin on Friday July 1st but technical issues were encountered that prevented the entire process from completing successfully. Work is on-going to resolve the issues and complete the closing process. Users should be aware that Banner Finance and Accounts Receivables functionality may be unavailable while these issues are on-going. Users are advised to refrain from using Banner functionality in those areas until these issues have been resolved. Further updates will be posted as new information becomes available.