Microsoft Office Now Available for Download

Computing and Technology Services has activated Microsoft ProPlus licensing for all active campus employees and students.  In addition to all of the existing features of Office 365, which includes cloud/online versions of Microsoft Word, PowerPoint, and Excel, ProPlus allows employees and students of SUNY Potsdam to download and install the latest version of Microsoft Office on their personal computers and devices at no cost.

Question: How much does this cost?

Answer: There is no cost to current SUNY Potsdam Employees or active students.

Q: I graduated from SUNY Potsdam.  Do I get ProPlus?

Q: I am retired/emeritus/emerita.  Do I get ProPlus?

A: No.  ProPlus licenses are available only to active students and active employees.  Availability of ProPlus is subject to the provisions of the campus Campus Computer Account Retention Policy: http://www.potsdam.edu/cts/policiesforms/accountretention .  Personal subscriptions to Office 365 are available: https://products.office.com/en-us/buy/office .

Q: How do I get my copy of Microsoft Office?

A: There is an “Install Software” link available on the Office 365 login page ( http://portal.office.com ).  Detailed download and installation instructions are available from Microsoft: https://support.office.com/en-us/article/Download-and-install-or-reinstall-Office-365-or-Office-2016-on-your-PC-or-Mac-4414eaaf-0478-48be-9c42-23adc4716658?ui=en-US&rs=en-US&ad=US

Q: I am having trouble installing Office on my personal computer.  Will CTS help me?

A: CTS does not support or assist with the configuration of equipment not owned by SUNY Potsdam.  If you are having trouble using Microsoft Office on a campus-provided computer, please contact the CTS Helpdesk for assistance.

Q: Can I install Office on everything I own?   What if I have more than one computer?  Can I install it on my phone and my computer?

A:  Microsoft Office can be installed on as many devices as you wish, but it can only be activated on 5 devices at the same time.  More information about license activation and deactivation is available here:  https://blogs.technet.microsoft.com/office_resource_kit/2014/01/17/office-365-proplus-multiple-devices-and-deactivation/

Please direct any remaining questions to the CTS Helpdesk: helpdesk@potsdam.edu or 315-267-4444.  If no one is available to take your call, leave a message to ensure the fastest response.

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