Archive for the 'We want feedback!' Category

Tuesday, May 4th, 2010

The College Libraries wants to hear from you! Tell us what we are doing right, or wrong. Tell us how can we improve our facilities and services to make for a better library experience.

The more feedback we receive the better we can provide the resources and services you need.

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Click Here to take the survey!

Tuesday, May 5th, 2009

First we’d like to thank everyone who participated in the College Library Digital Sign Survey held in Crumb Lobby April 22-27, 2009. We had a spectacular number of respondents (83 of you). We are very grateful for the many thoughtful and creative suggestions we received.

Second we’d like to thank everyone who participated in the Photo-Story Project (34 of you). Your photos and quotes and all the digital sign slides can be seen on the web version of the College Library’s digital signs. Access from on-campus only.

We made a video of the Photo-Story Project which you can view on YouTube:

What are your favorite things about the College Libraries? If you would like to have your photo taken and added to the Photo-Story Project it’s not too late! Or if you just have a suggestion about our digital signs, contact us: Keith Compeau or Marianne Hebert

Third we’d like to thank those of you who didn’t have time to participate. You were all very courteous about declining our invitation, but firm. We appreciate that you know where your priorities are (i.e. working, studying and going to class).

Here is a summary of the survey results:

49% of you reported learning something from the digitals signs. This makes us happy:

    14% Library Resources
    8% Reference assistance
    8% Time/Weather
    6% Library Services
    5% Facts
    5% Campus
    5% Jokes
    3% Events
    2% Building
    2% Chat Ref
    2% Computers
    2% Hours

See the entire survey results HERE including all the comments and suggestions from survey participants.

Based on your feedback, here is what we plan to do:

#1 suggestion: Campus events and activities
It would be a LOT of work to recreate the campus events calendars, but we think it may be possible to use .rss feeds to pull calendar events, SPW and campus news into the library’s digital signs. We will work on it.

Create more facts slides
Suggestions included adding quotes, facts and general knowledge, facts about the college, study tips, and slides that highlight achievements of students, faculty and staff. This would be fairly easy to implement, and we will start adding such content immediately.

US and world news
This would best be accomplished using an .rrs feed to a news page such as CNN. We will try.

Maps of the Library
We will work on creating floor plans that include where collections, study spaces and resources such as computers are located.

Library resources
Suggestions included information about our holdings, highlight interesting and unusual books and databases, and information about research assistance. We consider this to be important information too. It is at the top of our to do list.

New books
Several of you asked for information on new library materials. This will be easy and fun to do. Did you know we have a “New Books” list in BearCat?

More information about library services
Several of you suggested we highlight services such as Interlibrary Loan, Archives, Consultations, Study spaces, Computing and Circulation policies. We will add more content about our services.

Fix the clock
We know it is not very readable, but it is more accurate than the wall clocks in Crumb Library. We’ve been trying to fix it so it is easier to read. We will keep trying.

Humor
Several of you requested more jokes and humor. Are libraries funny? We think they can be. We will create more humorous slides.

Why do we have a Digital Sign?
For those of you who questioned why we have the digital signs, it is part of the campus-wide emergency notification system. Read more about the Campus Digital Signage system here.

THANK YOU!

Monday, September 22nd, 2008

Until Nov. 8, 2008 we will have available a trial of the Web of Science database from ISI.  The most well known feature of this resource is the “Citation Search” function – which enables you to find what published articles have cited a known work.  All disciplines are covered in the three parts – Arts & Humanities, Social Sciences, and Science.

Access is only available from on-campus; and no username or password is needed to enter the trial.  Send your comments about this resource to:  Jenica Rogers (ph:  267-3328 or email: rogersjp@potsdam.edu

Thursday, October 11th, 2007

We are looking for reactions to the redesigned library web site. How do you like the new site in comparison with the version we had before the change this past summer? Are there any aspects that are better or worse? All comments welcome.

Monday, June 11th, 2007

The growing number and variety of electronic resources provided by the libraries, and the development of new web page technologies, have made necessary the revision of the libraries’ web site. Changeover to the new site will happen this summer. We hope this will give you time to become acquainted with the new structure. Locations and paths to favorite resources will be different; but the drop-down menus available on all new pages will make more resources easily accessible.

Take a look at the new site (still in development) at this link: New Library Web Site
Once the site is complete, the current links from other campus pages, and your bookmarks to the library, should connect you to the new pages.

We will make additional announcements as the changeover date approaches.