Posted on 2018-12-07 15:10:08 by hubbarjl

Due to a continuing issue with printing online documents (Documents in moodle, google docs, word docs opened in the online version of word) please have users download the document to the desktop and then open it from there. Once they do that they can print with no problems.

Posted on 2018-12-04 13:33:56 by hubbarjl

The color printer is displaying that it needs the Cyan Drum Cartridge replaced. I will have replacements within a day or so. Please remember the color Drum Cartridges are NOT the same as the color toner cartridges so don’t replace those unless it says toner.

Posted on 2018-11-02 12:31:43 by hubbarjl

Printing has been restored

Posted on 2018-11-02 12:00:37 by hubbarjl

Priinting went down last night. As of 8am this morning it is still down. No time estimate on when it will be fixed, CTS is working on it.

Posted on 2018-10-18 13:49:45 by hubbarjl

Printing from the Mac side seemed to be fixed. If you have anyone who is having an issue email me the decal # of the computer and what they were trying to print and some brief details about what was attempted.

ALSO**** Read the CTS blog posting about Office 2019****

Posted on 2018-10-17 15:40:15 by hubbarjl

Printer 1 frequently has been displaying a message that the toner needs to be reinserted and some other text. I am consulting with CTS on this but for now just open the front of the printer, pull the toner out, and then put it back in and close the printer door. It is infrequent but did happen 2 times yesterday and once this morning.

Posted on 2018-10-17 15:38:13 by hubbarjl

There is a microsfot update that is downloading. It is taking a while but there is nothing we can do but let it finish. CTS is aware but these updates are sent out by Microsoft and are not controlled by CTS so they can’t stop them

Posted on 2018-10-11 18:10:28 by hubbarjl

The problem with printing from the Mac OS has been fixed

Posted on 2018-10-11 17:22:18 by hubbarjl

CTS is working on this issue but as of right now you cannot log into Office365/Outlook- this includes Outlook, Calendar, Onedrive. CTS believes this to be an internal issue as anyone off campus can connect to it and if you are on a mobile device and turn off your wifi and connect via a cellular signal you can log in.

Posted on 2018-10-10 17:02:30 by hubbarjl

The problem appears to be fixed