Archive for August, 2015

Monday, August 31st, 2015

The printer is requesting the replacement of the cyan,magenta,and yellow DRUM cartridges. They have been requested. These are not the same as the toner cartridges

Monday, August 31st, 2015

Student staff- watch the printer for frequent jams due to work load. Also make sure you keep checking to see if they need paper. Please remember if you are the last person on for the night (9-10pm) before you leave make sure the printers are filled and that the paper storage drawers are filled as well. Stack the empty paper cartons next to the black toner storage shelves

Tuesday, August 18th, 2015

Items to take note of:
1) On the dual boot screen patrons select the OS they want by using the arrow keys to highlight it then pressing “enter” or the space bar
2) After the operating system loads on the Mac side they will be prompted to enter their password to connect the computer to their Helios account
3) When logging out on the Windows side there is a red icon right next to the start menu, it is a square with a circle and line thru it. They need to click this button which will very quickly restart the machine.
On the Mac OS they need to go to the apple icon as before but select “Restart” instead of “Log out”
4) each of the computers has a black cable coming from the back of the unit. This is a USB jack for patrons to plug in their USB drives. It is easier than trying to reach around to the back and should also help to cut down on the number of forgotten USB drives