Archive for the 'Uncategorized' Category

Tuesday, April 23rd, 2019

The parts have been delivered and installed, the color printer is up and running

Tuesday, April 16th, 2019

The color printer is currently out of order. I am waiting for the toner cartridges to be delivered. There is a color printer located in the Kellas Hall Computer Lab for people to use.

Tuesday, April 2nd, 2019

The color printer is showing the message that the Magenta Drum Catridge and the Yellow Drum Cartridge need to be replaced. They are on order and should be here any day now. They will be replaced as soon as the new ones arrive. The printer will keep printing in the meantime so no worries.

Monday, February 18th, 2019

We DO NOT provide anything for the Honors Lounge located in the basement. This includes printer supplies- paper or toner. We also do not provide tech support for the computers or printers down there. If anyone reports issues pertaining to the computers or printers they need to go to the Center for Applied Learning for help.

-Jim

Wednesday, February 13th, 2019

This is just an informational posting- If you look on the status pages for printers 1 & 2 you will see that on 1 the imaging unit is low and on 2 the Maintenance kit is low. It is good to pay attention to these things. Like the toner, the status page gives a warning, but until the window on the printer tells you “The imaging unit is nearing end of life replace soon” the parts don’t get changed. Keep an eye on these.

Monday, February 4th, 2019

CTS corrected the problem and you can now email scans from the ZETA Scanner

Monday, February 4th, 2019

The Zeta scanner has stopped sending email again. It is now posting an error message when attempted. Anyone scanning on the Zeta will need to save to a USB drive until further notice. I am contacting CTS to verify network issues and the company for any possible software/hardware issues

Friday, February 1st, 2019

The email function is working again

Friday, February 1st, 2019

There appears to be an issue with emailing scanned documents directly from the ZETA Scanner. Although it seems like it is working properly, the email does not get delivered. I am working with CTS on this but in the mean time anyone wanting to scan documents will need to save them to a USB drive.

Friday, December 7th, 2018

Due to a continuing issue with printing online documents (Documents in moodle, google docs, word docs opened in the online version of word) please have users download the document to the desktop and then open it from there. Once they do that they can print with no problems.