Posted on 2016-11-08 14:48:09 by hubbarjl

CTS is picking up the color printer- crbrefcl and taking it back to the helpdesk for cleaning and repair. When it is finished they will bring it back right away

 

Posted on 2016-10-25 18:21:21 by hubbarjl

Although the problem has been fixed for the majority of the computers there is still a handful that are still having an issue. CTS wants to look at these individually so they need decal numbers. I have the decals for the 2 computers directly to the right of the printers and the 2 print only stations that are having this problem. If anyone reports this issue at any computers other than the 4 I mentioned please get the decal number off the back of the computer and email it to me right away. I will add it to the list for the ticket.

 

Posted on 2016-10-24 12:45:01 by hubbarjl

Printer number 2 has been set to reject jobs and placed out of order. CTS has been notified. This is due to the need for the imaging unit which is on order and will hopefully be in today or tomorrow

Posted on 2016-10-18 14:50:57 by hubbarjl

The email log in problem seems to be fixed

Posted on 2016-10-18 14:34:58 by hubbarjl

There is an issue with Email and the calendar preventing people from logging in. CTS is aware and is working on it

Posted on 2016-10-18 13:01:35 by hubbarjl

The E-mail feature on the ZETA scanner is now fixed and functioning correctly

Posted on 2016-10-12 14:26:14 by hubbarjl

[ANNOUNCE] Banner/BearPAWS/BearDeN down tonight & Thu(10/13) 7pm-10pm

SICAS will be taking down Banner/BearPAWS/BearDeN to patch/upgrade our Banner database. The systems will be unavailable from 7:00pm-10:pm tonight (Tuesday Oct 11) and Thursday Oct 13.

Posted on 2016-10-12 12:27:21 by hubbarjl

There is currently a wi-fi issue in several buildings across campus including this one. There is a ticket in with CTS and they are looking into it. There is no time estimate for having it fixed other than asap.

Posted on 2016-10-04 13:50:20 by hubbarjl

You will notice the color printer says “Prepare the fuser”. I am dealing with CTS on this however it does not seem to affect printing to the color printer in any way right now so it should be fine until we figure out the issue.

 

Posted on 2016-09-29 13:39:57 by hubbarjl

THere have been reports of a new phishing scam going around. An email from a Robert Miller that redirects you to another link asking you to reset your password and other such things.Simply delete the email