Posted on 2018-10-17 15:40:15 by hubbarjl

Printer 1 frequently has been displaying a message that the toner needs to be reinserted and some other text. I am consulting with CTS on this but for now just open the front of the printer, pull the toner out, and then put it back in and close the printer door. It is infrequent but did happen 2 times yesterday and once this morning.

Posted on 2018-10-17 15:38:13 by hubbarjl

There is a microsfot update that is downloading. It is taking a while but there is nothing we can do but let it finish. CTS is aware but these updates are sent out by Microsoft and are not controlled by CTS so they can’t stop them

Posted on 2018-10-11 18:10:28 by hubbarjl

The problem with printing from the Mac OS has been fixed

Posted on 2018-10-11 17:22:18 by hubbarjl

CTS is working on this issue but as of right now you cannot log into Office365/Outlook- this includes Outlook, Calendar, Onedrive. CTS believes this to be an internal issue as anyone off campus can connect to it and if you are on a mobile device and turn off your wifi and connect via a cellular signal you can log in.

Posted on 2018-10-10 17:02:30 by hubbarjl

The problem appears to be fixed

Posted on 2018-10-10 16:56:39 by hubbarjl

There seems to be an issue with logging into the Windows side so people must log into the Mac side. CTS is aware and working on it

Posted on 2018-09-26 12:44:23 by hubbarjl

I am placing a log sheet on the top of the black cabinet that holds the toners. From this point forward anyone who replaces a toner in one of the printers must fill in the log

Posted on 2018-09-21 13:23:37 by hubbarjl

As you have probably seen printing from the Mac side is still an issue. CTS is working on this as fast as possible and hopefully it won’t be much longer. In the mean time please continue to direct people to print from the Windows side.

Posted on 2018-09-17 15:05:21 by hubbarjl

The Drum Cartridges for the student use color printer (crbrefcl) are on their way. According to the shipping info they should be in sometime in the next couple of days. They should still function for a while without issue until the replacements arrive.

***PLEASE NOTE*** The Drum Cartridges are colored, they ARE NOT the same as the toner cartridges so make sure you read any warning messages about replacement very carefully.

Posted on 2018-09-13 16:35:28 by hubbarjl

The drum cartridges for the color printer are on order and should be in within a few days