Posted on 2017-03-13 11:59:10 by hubbarjl

All printers are functioning correctly- for now

Posted on 2017-02-27 15:52:39 by hubbarjl

Printer 1 has an out of order sign on it because the imaging unit is now completely empty. CTS is aware and is working to get replacements here shortly. Printer 3 says the imaging unit is nearing end of life so hopefully they will get here before that one stops as well.


Posted on 2017-02-24 15:41:55 by hubbarjl

If any of the Macs put up a message about “ard” needing access to the keychain- just restart the computer. Apple released an update that triggers that message but it should only come up 1 time then not show up again after restart

Posted on 2017-02-15 18:11:49 by hubbarjl

The color printer is having issues with color streaks. I have worked with CTS and numerous parts have been replaced but to no avail. There is a ticket in on it and CTS is working on it. For now there is a color printer in Sheard and I believe in the Alpine lab in Flagg Hall

Posted on 2017-02-07 15:40:06 by hubbarjl

All printers seem to be functioning normally

Posted on 2016-12-13 19:26:05 by hubbarjl

Printer 2 is still experiencing the firmware error. CTS is actively working on it. The 2 other B&W printers seem to be holding up under the added workload.

Posted on 2016-12-02 12:47:30 by hubbarjl

There is an out of order sign on Printer 2 due to a firmware error. I have set it to reject jobs and put in a ticket with CTS

Posted on 2016-11-10 13:56:21 by hubbarjl

Printing through the lorax2 print server is unavailable (Printing is down) CTS is working on it but there is no estimate on the completion time

Posted on 2016-11-08 14:48:09 by hubbarjl

CTS is picking up the color printer- crbrefcl and taking it back to the helpdesk for cleaning and repair. When it is finished they will bring it back right away


Posted on 2016-10-25 18:21:21 by hubbarjl

Although the problem has been fixed for the majority of the computers there is still a handful that are still having an issue. CTS wants to look at these individually so they need decal numbers. I have the decals for the 2 computers directly to the right of the printers and the 2 print only stations that are having this problem. If anyone reports this issue at any computers other than the 4 I mentioned please get the decal number off the back of the computer and email it to me right away. I will add it to the list for the ticket.