Day: March 6, 2016

Our weekend maintenance is complete.  We thank the campus community for your patience and understanding.

Moodle is now back online.  Users will have to update their Campus Computer Account Password before being able to login.  See instructions in your e-mail, a previous post on this blog, or the Moodle login page.

To the Campus Community: This past weekend CTS made significant changes to core services of the campus data infrastructure.  Access to desktop computers and e-mail remains unaffected, but in order to access other services such a BearPAWS, Moodle, and BearDeN; you will need to UPDATE your Campus Computer Account password.  Here are instructions: Click HERE. This will take you to the Password Change/Update form.  If you want to use your existing password, enter it in all three password boxes: Current, New, and Confirm New. Similar messages have been posted on the Moodle and BearPAWS login page. You can also find us on Facebook by searching for “SUNY Potsdam – Computing and Technology Services” If you have questions or would like to verify the authenticity of this message, please call the CTS Helpdesk at 315-267-4444 or email helpdesk at potsdam dot edu.

Maintenance on major systems continues today.  There was unrelated trouble with the mail server overnight–it has been resolved.  Users should be receiving mail now.  Phishing attacks have significantly slowed down the sending of mail.  We are working to mitigate this.  Moodle is online, but not (yet) allowing logins while maintenance is being completed.