Author Archives: Status Updater

[COMPLETE] Helios now up

Helios is now up. If you don’t see the shares you expect, please try rebooting your computer. If that doesn’t work, please report the situation to the Helpdesk at extension 4444 or helpdesk@potsdam.edu. Thank you for your patience while work … Continue reading

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Helios rebooting in one minute

Helios will be rebooted in one minute. Save your work on helios.

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[ANNOUNCE] Helios reboot at 10:15

Users attempting to access helios are finding that not all of their folders are accessible. The underlying problem has been resolved, but to restore helios to full functionality it is necessary to reboot helios. This will occur at 10:15am (in … Continue reading

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[RESOLVED] Network Outage

At approximately 8:30 this evening a core electrical supply failed in one of our network operations centers resulting in phone and data network interruption to most of the south end of campus. CTS personnel responded and were able to re-route … Continue reading

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[ANNOUNCE] Banner/BearPAWS/BearDeN down Wed (7/19/17) from 12am-7am

ITEC will be performing OS and Firmware updates on Wednesday July 19th from midnight until 7:00am. During this time Banner/BearPAWS/BearDeN will be unavailable.

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[ANNOUNCE] SPSS Maintenance

SUNY’s Information Technology Exchange Center (ITEC), which hosts the license managers for SPSS, will be performing updates on their servers this Wednesday, July 19th, 2017 between Midnight and 7:00am. Users of SPSS may find it unavailable during that time.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/26 from 12am-7amm

ITEC will be performing OS and Firmware updates on Wednesday July 26th from midnight until 7:00am. During this time Banner/BearPAWS/BearDeN will be unavailable.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down Tuesday (7/11) from 8pm-10pm

SICAS will be performing maintenance tomorrow night from 8pm-10pm and will need to shutdown the Banner database. That will make Banner,BearPAWS,BearDeN unavailable during that time.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down Wed (7/19/17) from 12am-7am

SUNY ITEC is scheduled to perform routine OS/Firmware maintenance that will affect one or more services hosted at ITEC.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down tonight (7/5/17) from 8pm-10pm

Banner/BearPAWS/BearDeN will be down tonight (Wednesday) July 5th from 8-10pm while SICAS performs installs for the Banner database.

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[ANNOUNCE] Student home directories on helios now READ-ONLY

As part of the migration of student home directories from helios to OneDrive, all student home directories (those ending with a digit) on helios are now READ-ONLY. Files can be read and copied from these directories, but cannot be created, … Continue reading

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[FYI] Test

Test Post 1

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Status Updater Test.

Testing Status Updater.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down Saturday 3/25 9am-noon

SICAS will be installing patches/upgrades to the Banner database from 9:00am until noon on Saturday March 25th. During this time Banner/BearPAWS/BearDeN will be unavailable.

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[ANNOUNCE] EMS Software Upgrade Monday 03/20/2017

EMS will be unavailable from 4:00 – 5:00, today 3/20, for software upgrades.

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