Author Archives: Status Updater

[ANNOUNCE] Moodle Upgrade – Friday, January 19, 2018

A maintenance window to upgrade Moodle, our learning management system, has been scheduled for the weekend of January 19th (10:00 A. M.) – 22nd (8:00 A. M.), 2018. In order that we not interrupt Winterim courses and still get Moodle … Continue reading

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[RESOLVED] Adding $$$ to Flex/Bear Express is back up

The BearPAWS page to add money to Bear Express/FLEX is again working.

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[INPROGRESS] Adding $$$ to Flex/Bear Express is Down

The system that allows customers to add funds to their PACES Flex or Bear Express accounts via BearPAWS is currently experiencing difficulty. Technicians are working on the problem. Another post will be made when the system is available.

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[ANNOUNCE] Banner/BearPAWS/BearDeN migration complete

The migration of the Banner environment to the new ITEC VTC data center is complete. Banner/BearPAWS/BearDeN are now available.

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[COMPLETE] Network Maintenance VanHousen Hall 1/5/18

Network Maintenance VanHousen Hall is complete for 1/5/18.

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[ANNOUNCE] Network Maintenance VanHousen Hall 1/5/18

CTS is beginning network maintenance in VanHousen Hall. All administrative areas will be affected. Residential areas serviced by Apogee will not be affected. Expect brief losses of network connectivity. An announcement will be made when work is complete.

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[ANNOUNCE] SUNYCard System Maintenance : 1/8 – 1/10

PACES will be upgrading systems supporting SUNYCard transactions beginning Monday, January 8th, 2018 through Wednesday, January 10th, 2018. The campus should expect interruptions with all aspects of the SUNYCard system including Bear Express transactions, balance inquiries, SUNYCard processing and online … Continue reading

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[ANNOUNCE] Banner/BearPAWS/BearDeN down Fri (1/5) 6:30pm to Mon (1/8) 8:00am

ITEC will be migrating the SUNY Potsdam Banner environment to the new VTC data center from Friday 6:30PM until Monday 8:00AM. During this time Banner, BearPAWS and BearDeN will be unavailable. The CTS Announcements & System Status blog will be … Continue reading

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[COMPLETE] Network Maintenance Raymond Hall 1/2/18

Network maintenance in Raymond Hall is complete for 1/2/18.

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[ANNOUNCE] Network Maintenance Raymond Hall 1/2/18

CTS is beginning network maintenance in Raymond Hall. Areas affected are 5th, 6th and 8th floors on the East/Southeast side. Expect brief losses of network connectivity. An announcement will be made when work is complete.

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[ANNOUNCE] Network Maintenance Raymond Hall 12/28/17

Network maintenance in Raymond Hall is complete for 12/28/2017

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[ANNOUNCE] Network Maintenance Raymond Hall 12/28/17

CTS is beginning network maintenance in Raymond Hall. Areas affected are 5th, 6th and 8th floors on the East/Southeast side. Expect brief losses of network connectivity. An announcement will be made when work is complete.

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[COMPLETE] Network Maintenance Crumb Library 12/27/17

Network Maintenance is complete for 12/27/2017

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[ANNOUNCE] Network Maintenance Crumb Library 12/27/17

CTS is beginning network maintenance in Crumb Library. Expect brief losses of network connectivity. An announcement will be made when work is complete.

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[ANNOUNCE] Network Maintenance 12/22/17

Network Maintenance is complete for 12/22/2017. Any further issues with phones or network connections should be reported to the Help Desk.

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