Author Archives: Status Updater

[INPROGRESS] Security Warnings for some systems

Some of our systems, most notably Office 365, are generating security warnings when accessed. We are aware of the issue and working to remediate it.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down Wed (11/2/17) from 5am-6am

ITEC will be upgrading network equipment at Buffalo so all hosted services will be affected.

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[RESOLVED] SPSS Available

SUNY reports that the SPSS License Manager is operational again.

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[INPROGRESS] SPSS Unavailable

SUNY reports that the License Manager controlling SPSS is unexpectedly down. This will prevent SPSS from launching on our campus. We will make another post when we have updates and/or the situation is resolved.

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[FYI] Outlook on iOS 9

Microsoft releases updates to Outlook for the current iOS operating system and the immediately previous version of the iOS operating system. With the recent release of iOS 11 for iPhone, iPad, and iPod Touch, devices running iOS9 will no longer … Continue reading

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[ANNOUNCE] Banner/BearPAWS/BearDeN down Wed (11/29 5-6am)

ITEC will be upgrading network equipment on Nov 29th from 5am-6am. During this maintenance time all services at ITEC will be unavailable which means that Banner/BearPAWS/BearDen will be down.

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[COMPLETE] Network Infrastructure Maintenance

The network infrastructure maintenance is complete.

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[ANNOUNCE] Network Infrastructure Maintenance

The network infrastructure maintenance has begun.

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[ANNOUNCE] Network Infrastructure Maintenance

CTS will be performing maintenance to our core network infrastructure this Sunday, October 22, 2017 between 8:00 A. M. and Noon. No interruption of service is anticipated. Posts will be made when maintenance begins and when it is complete.

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[RESOLVED] Printing services

Printing services have been restored.

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[ANNOUNCE] Printing services down

Printing services are down after doing Windows Update. Technicians are accessing the situation.

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[COMPLETE] Banner/BearPAWS/BearDeN back up after server reboot

ITEC has restored services and it looks like everything is back up.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down now (3:58pm Monday 9/11)

ITEC is rebooting our production Banner server (potban001) immediately. During this reboot Banner/BearPAWS/BearDeN will be unavailable.

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[FYI] Oracle BI Transactions Duplicated

Account holders in Oracle Business Intelligence be advised: SUNY System Administration has informed us that transactions entered in BI on August 16th, 2017 were duplicated (posted again) on August 30th. The situation will be remedied this weekend before end-of-month processing … Continue reading

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[FYI] Leave A Message

Welcome to the start of a new academic year! The CTS Helpdesk is receiving the usual beginning-of-the-semester upswing in incident reports and assistance requests. Please help us to help you as effectively as possible! If you call the Helpdesk and … Continue reading

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