Author Archives: Status Updater

[ANNOUNCE] Banner/BearPAWS/BearDeN down 5/4/19 12am-6am

ITEC has a vendor performing network upgrades Saturday, May 4th from 12:00am to 6:00am during which time Banner/BearPAWS/BearDeN will be unavailable for potentially 2.5 hours. This upgrade is being done to increase network scalability.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 4/27/19 12am-6am

ITEC has an upstream provider that will be performing software/hardware upgrades on 4/27 between 12:00am and 6:00am. During this time Banner/BearPAWS/BearDeN most likely will be unavailable.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 5/1/19 4am-7am

ITEC will be connecting to an additional network carrier to allow for greater availability during future carrier maintenance. Between 4:00am and 7:00am on 5/1 they anticipate a less than 3 minute outage of all services which means Banner/BearPAWS/BearDeN.

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[RESOLVED] Banner Unavailable

The issues logging into Banner have now been resolved.

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[ANNOUNCE] Banner Unavailable

We’ve noticed an issue with our authentication server when logging into Banner. We’ll post an update when the issue is resolved.

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[COMPLETE] Penguin Down Time

Penguin Downtime has ended.

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[UPDATE] Campus Web Site Issues

The campus web site is back online. Login to The Quad from off campus remains temporarily unavailable.

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[INPROGRESS] Campus Web Server Issues

The campus web site is experiencing technical difficulties. Appropriate personnel are aware and working with technicians to resolve the issue.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 3/6/19 from 12am-7am

ITEC will be performing security and patch maintenance on Wednesday, March 6th from 12:00am-7:00am. During this time, Banner/BearPAWS/BearDeN will be unavailable.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 2/23/19 12am-6am

ITEC’s internet provider will be upgrading hardware and software on Saturday 2/23 between 12am and 6am. During this period they expect to have 2 separate 90 min outages during which time Banner/BearPAWS/BearDeN will be unavailable.

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[RESOLVED] User Login to Some Systems Not Working

The problem has been found and rectified. Authentication to all systems is now working.

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[RESOLVED] Banner inaccessible

Banner is now accessible after a login configuration change internal to Banner. However, the original announced problem with other system logins is still on-going.

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[ANNOUNCE] Banner inaccessible

Banner is not accessible due (most likely) to the prior announced issue with system logins.

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[INPROGRESS] Banner / BearPAWS Unavailable

An internet outage affecting SUNY’s Information Technology Exchange Center (ITEC) where our Banner and BearPAWS is hosted has left these services unreachable. We have been informed that technicians are on-site repairing damaged fiber optic cable. We will post again when … Continue reading

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[COMPLETE] Campus Firewall Update

The maintenance on the campus firewall is complete.

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