Author Archives: Rom
EMS room scheduling software will be unavailable from 4:00pm – 5:00pm on Friday 4/21, for software upgrades.
CTS will be performing network maintenance between 9:00 P. M. and 2:00 A. M. Wednesday, April 19th and Thursday, April 20th. This maintenance will result in brief, rolling network outages in all buildings and locations on campus. It is anticipated … Continue reading
SUNY System Administration will be releasing a newer version of Oracle Business Intelligence on Monday, April 17th, 2017. Please report any questions about or issues with the new version to the Business Affairs Office. E-mail: email@example.com Phone: 315-267-3103
Helios shares are unavailable. Technicians are investigating.
E-mails from Request Tracker, the Helpdesk (and others’) ticketing system, are experiencing delays. CTS is investigating the problem.
Oracle Business Intelligence is back online. Response may be sluggish for the next hour or so.
Oracle Business Intelligence is undergoing system maintenance and is unavailable.
As a result of recent maintenance, PACES systems sent a series of outdated e-mail messages. Please disregard messages you received this week relating to: SUNY Card Photo Accepted Card Balance Low Device Is Now Registered If you received one of these … Continue reading
CTS will be performing updates to the campus wired data network this week. All changes will be made between 5:00 – 7:00 AM and 9:00 – 11:00 PM. No connectivity issues are anticipated. A general reminder: The campus wired network … Continue reading
Network equipment has been updated. The maintenance window is closed.
Network maintenance is still in progress.
Maintenance on core network electronics will be performed this evening between 7:00 P. M. and 9:00 P. M. No connectivity issues are anticipated. An update will be posted when maintenance is complete.
The CTS Helpdesk’s “new” (for almost three years now) phone number is 315-267-4444. As of this week, the old number (x-2083) will no longer reach the Helpdesk. Callers will hear a message informing them of the new number and instructing them … Continue reading
The problem causing the e-mail backlog has been resolved. Mail is being delivered.
We are experiencing e-mail delays again this morning. Technicians are aware of and working on the problem.