Category Archives: Status Announcements
EMS room scheduling software will be unavailable from 4:00pm – 5:00pm on Friday 4/21, for software upgrades.
CTS will be performing network maintenance between 9:00 P. M. and 2:00 A. M. Wednesday, April 19th and Thursday, April 20th. This maintenance will result in brief, rolling network outages in all buildings and locations on campus. It is anticipated … Continue reading
SUNY System Administration will be releasing a newer version of Oracle Business Intelligence on Monday, April 17th, 2017. Please report any questions about or issues with the new version to the Business Affairs Office. E-mail: email@example.com Phone: 315-267-3103
Helios service has been restored. Thank you for your patience while the problem was investigated and addressed.
Helios shares are unavailable. Technicians are investigating.
E-mails from Request Tracker, the Helpdesk (and others’) ticketing system, are experiencing delays. CTS is investigating the problem.
Oracle Business Intelligence is back online. Response may be sluggish for the next hour or so.
Oracle Business Intelligence is undergoing system maintenance and is unavailable.
The network configuration error has been corrected and services restored.
A configuration change to a network switch has caused an outage of several license servers as well as our Apple Software Update Service. Network technicians are working to restore the switch configuration.
The maintenance window scheduled for Sunday 4/2, from 9am – noon is now complete, and normal operations have resumed.
Maintenance work is complete. Authentication for all services should be working.
Work will begin at 9:30 am on one of the College’s legacy authentication servers, and is expect to last at most 30 minutes. This may prevent logging in to some services during that time. Email (Office365) and Moodle should be … Continue reading
CTS will be performing maintenance on various servers this Sunday, April 2, between 9am and noon. Some services, including access to helios and helios3, may experience interruption or slowdown during this period, depending on the work that needs to be … Continue reading