Category Archives: Status Announcements

[RESOLVED] Oracle Business Intelligence

The BI system issues have been resolved.

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[INPROGRESS] Oracle Business Intelligence issues

There is system-wide issue with Oracle Business Intelligence affecting campuses. Per SUNY’s BI team: “BI’s not responding/response times are diminished, we have identified the issue and we are currently working to fix it. We will let you know when it … Continue reading

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[RESOLVED] Service Issues

The issue with hosts having insecure connections have been resolved.

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[UPDATE] Service Issues

Known services with remaining issues are: Bearmobile Calendar (legacy SOGo) Webwork EMS-web Digital Reel CTS continues to work on these systems and hopes to have them restored soon.

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[UPDATE] Service Issues – VPN

VPN access has been restored. Some “utility” services used by a few administrative offices remain problematic.

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[UPDATE] Continuing Service Issues

An update to the outage yesterday: Systems using federated services, such as access to SUNY services (HR Time Accounting) and most notability Office 365 are functional. At this time, VPN is not available as well as various “utility” systems used … Continue reading

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[UPDATE] Access to O365

Access to O365 has been restored. If you are still unable to access it, quit and restart your web browser.

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[UPDATE] Some Essential Services Restored

Many essential services have been restored, including, but not limited to: BearPAWS Mailing lists SUNY Card RT (internal trouble-ticket system.) O365 (web), BearDeN, HR/Some Federated Services have not yet been restored. More services will continue to come on-line and we will … Continue reading

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[INPROGRESS] Security Warnings for some systems

Some of our systems, most notably Office 365, are generating security warnings when accessed. We are aware of the issue and working to remediate it.

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[INPROGRESS] Security Warnings

Several of our sites are reporting errors with security certificates. CTS is aware of the issue and investigating. There is no ETA on resolution at this time.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down Wed (11/2/17) from 5am-6am

ITEC will be upgrading network equipment at Buffalo so all hosted services will be affected.

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[RESOLVED] SPSS

ITEC has a newly provision server in production and licenses are again being served for SPSS.

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[RESOLVED] SPSS Available

SUNY reports that the SPSS License Manager is operational again.

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[INPROGRESS] SPSS Unavailable

SUNY reports that the License Manager controlling SPSS is unexpectedly down. This will prevent SPSS from launching on our campus. We will make another post when we have updates and/or the situation is resolved.

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[UPDATE] SPSS Unavailable

SUNY ITEC has informed campuses that the licensing server has experienced a severe fault and is unrecoverable. A new server is being provisioned to take over licensing. There is currently no ETA for restoration of service.

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