Category Archives: Status Announcements

[ANNOUNCE] Banner/BearPAWS/BearDeN down 4/27/19 12am-6am

ITEC has an upstream provider that will be performing software/hardware upgrades on 4/27 between 12:00am and 6:00am. During this time Banner/BearPAWS/BearDeN most likely will be unavailable.

Posted in Status Announcements | Comments Off on [ANNOUNCE] Banner/BearPAWS/BearDeN down 4/27/19 12am-6am

[ANNOUNCE] Banner/BearPAWS/BearDeN down 5/1/19 4am-7am

ITEC will be connecting to an additional network carrier to allow for greater availability during future carrier maintenance. Between 4:00am and 7:00am on 5/1 they anticipate a less than 3 minute outage of all services which means Banner/BearPAWS/BearDeN.

Posted in Status Announcements | Comments Off on [ANNOUNCE] Banner/BearPAWS/BearDeN down 5/1/19 4am-7am

[RESOLVED] Banner Unavailable

The issues logging into Banner have now been resolved.

Posted in Status Announcements | Comments Off on [RESOLVED] Banner Unavailable

[ANNOUNCE] Banner Unavailable

We’ve noticed an issue with our authentication server when logging into Banner. We’ll post an update when the issue is resolved.

Posted in Status Announcements | Comments Off on [ANNOUNCE] Banner Unavailable

[COMPLETE] Penguin Down Time

Penguin Downtime has ended.

Posted in Status Announcements | Comments Off on [COMPLETE] Penguin Down Time

[UPDATE] Campus Web Site Issues

The campus web site is back online. Login to The Quad from off campus remains temporarily unavailable.

Posted in Status Announcements | Comments Off on [UPDATE] Campus Web Site Issues

[INPROGRESS] Campus Web Server Issues

The campus web site is experiencing technical difficulties. Appropriate personnel are aware and working with technicians to resolve the issue.

Posted in Status Announcements | Comments Off on [INPROGRESS] Campus Web Server Issues

[COMPLETE] Authentication Errors

All services are now authenticating users properly.

Posted in Status Announcements | Comments Off on [COMPLETE] Authentication Errors

[IN PROGRESS] Authentication Errors

Some services are experiencing authentication (“AD-LDS”) errors.  CTS is aware of the problem and working to rectify it.

Posted in Status Announcements | Comments Off on [IN PROGRESS] Authentication Errors

[ANNOUNCE] Banner/BearPAWS/BearDeN down 3/6/19 from 12am-7am

ITEC will be performing security and patch maintenance on Wednesday, March 6th from 12:00am-7:00am. During this time, Banner/BearPAWS/BearDeN will be unavailable.

Posted in Status Announcements | Comments Off on [ANNOUNCE] Banner/BearPAWS/BearDeN down 3/6/19 from 12am-7am

[ANNOUNCE] Banner/BearPAWS/BearDeN down 2/23/19 12am-6am

ITEC’s internet provider will be upgrading hardware and software on Saturday 2/23 between 12am and 6am. During this period they expect to have 2 separate 90 min outages during which time Banner/BearPAWS/BearDeN will be unavailable.

Posted in Status Announcements | Comments Off on [ANNOUNCE] Banner/BearPAWS/BearDeN down 2/23/19 12am-6am

[RESOLVED] User Login to Some Systems Not Working

The problem has been found and rectified. Authentication to all systems is now working.

Posted in Status Announcements | Comments Off on [RESOLVED] User Login to Some Systems Not Working

[RESOLVED] Banner inaccessible

Banner is now accessible after a login configuration change internal to Banner. However, the original announced problem with other system logins is still on-going.

Posted in Status Announcements | Comments Off on [RESOLVED] Banner inaccessible

[ANNOUNCE] Banner inaccessible

Banner is not accessible due (most likely) to the prior announced issue with system logins.

Posted in Status Announcements | Comments Off on [ANNOUNCE] Banner inaccessible

[IN PROGRESS] User Login to Some Systems Not Working

User are not able to login to some systems, including online library databases from off campus, The Quad area of the campus web site from off campus, and the SUNY HR system and employee portal. Moodle and Outlook are unaffected. … Continue reading

Posted in Status Announcements | Comments Off on [IN PROGRESS] User Login to Some Systems Not Working