[INPROGRESS] Moodle Certificate Expired

Users are seeing a security warning when accessing Moodle. The site’s security certificate has expired. A support ticket has been opened with the hosting provider and we have received confirmation and an update that they are working on the issue.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 6/5/19 6am-7am

ITEC will be performing maintenance tomorrow, June 5th from 6:00am to 7:00am. During this maintenance period, Banner/BearPAWS/BearDeN will be unavailable.

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[COMPLETE] Data Center Maintenance: ***SUNDAY, June 2, 2019***

Data Center maintenance for Sunday, June 2, 2019 is complete.

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[INPROGRESS] Data Center Maintenance: ***SUNDAY, June 2, 2019***

Data Center maintenance for Sunday, June 2, 2019 has started.

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[ANNOUNCE] Data Center Maintenance: ***SUNDAY, June 2, 2019***

CTS will be performing maintenance on critical data center components beginning this Sunday, June 2, 2019 at 7:00 A. M. The following services will be offline for the duration of this maintenance window: EMS, Titanium, Webwork, RT, TRACS, Mailing Lists (listserv), CYMA, and Helios 3. Access to Banner/BearPAWS, E-mail/Outlook, Moodle, and the campus web site will be unaffected. CTS will post to this blog when the maintenance window is complete and services have been restored.

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[ANNOUNCE] Data Center Maintenance: ***SUNDAY, June 2, 2019***

CTS will be performing maintenance on critical data center components beginning this Sunday, June 2, 2019 at 7:00 A. M. The following services will be offline for the duration of this maintenance window: EMS, Titanium, Webwork, RT, TRACS, Mailing Lists (listserv), CYMA, and Helios 3. Access to Banner/BearPAWS, E-mail/Outlook, Moodle, and the campus web site will be unaffected. CTS will post to this blog when the maintenance window is complete and services have been restored.

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[ANNOUNCE] Voice Mail System back in service

At this time we believe the Voice Mail System is back to full functionality. If any further issues are discovered please report them via email to telcom@ppotsdam.edu.

Thank you for your patience during the system outage.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 10 mins on 5/29/19 6am-7am

ITEC has a vendor maintenance scheduled for tomorrow, Wednesday May 29th, from 6:00am-7:00am. During that maintenance window, a 10 minute downtime is expected during which Banner/BearPAWS/BearDeN will be inaccessible.

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[ANNOUNCE] Voice Mail System not functioning

CTS has been made aware that the Voice Mail system is not working at this time. Be advised we are working on the problem(s) and will keep the campus community advised on the status of the corrective actions.
Thank you for your patience.

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CTS’ Memorial Day Holiday Announcement

All areas of CTS will be CLOSED on Monday, May 27, 2019 in observance of Memorial Day.

  • Administration & Operations, Stillman Hall
  • Administrative Information Systems (AIS), Stillman Hall
  • HelpDesk, Stillman Hall
  • Host Services (HS) , Stillman Hall
  • Network Infrastructure & Media (NIM), Kellas Hall
  • TelCom, Kellas Hall

If you have any questions, please contact Maria Freitas Ladouceur at x3088.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 6/1 12am-6am

ITEC will be performing ISP maintenance on June 1 from 12:00am to 6:00am. During this time they expect 2.5 hours of down time which would make Banner/BearPAWS/BearDen inaccessible.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 10 mins on 5/21/19 4am-7am

ITEC maintenance May 21st from 4:00am-7:00am to add an additional Internet provider link into equipment to allow for additional levels of redundancy. During this maintenance window, please expect 10 minutes of down time for Banner/BearPAWS/BearDeN.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 10 mins on 5/17/19 4am-5am

ITEC maintenance 4:00am-5:00am to implement “Always On” security DDoS mitigation. During this maintenance window, please expect 10 minutes of down time for Banner/BearPAWS/BearDeN. This was originally scheduled for May 8th.

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[COMPLETE] Banner is back up

ITEC has resolved the Banner issue and it is now back up.

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[COMPLETE] Banner is back up

ITEC has resolved the Banner issue and it is now back up.

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